Return & Refund Policy

RETURN & REFUND POLICY
By placing an order through wolfbackpack.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.These policies apply to all orders

30 DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unknown or unused, with tags, and in its original packaging. you’ll also need the receipt or proof of purchase.

RETURN
Restocking Fee: Free

Return shipping:Customer is responsible

Return Method By Mail: louchengzhu@gmail.com

Condition: New

Return Product condition: We allow products to be returned if they are New. This can include unopened products in original packaging, and products that have never been used.

Exchanges

We only exchange products that are damaged, wrong products. wrong size, or defective. If you need to exchange an item please contact us at louchengzhu@gmail.com

Refunds:

We will notify you once we have received and inspected your return and within 2 business days inform you if the refund has been approved or not. If approved, you will be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post your refund.

Damage And Wrong Product Or Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail at louchengzhu@gmail.com

QUESTIONS

If you have any questions concerning our return policy, please contact us:

Support:- 24/7-

Phone: +8613715224701
Email: louchengzhu@gmail.com
Address: Room 503, 5th Floor, No. 47, Danshui Renmin 6th Road, Huiyang District, Huizhou City, Guangdong Province
Postcode: 516211